Client guide

Your business email, set up in minutes.

Two ways to get to your email: sign in through a browser, or add it to the mail app you already use. Pick whichever suits you — both work with the same account.

Option A

Read it in your browser.

The fastest way in — nothing to install, works on any computer or phone.

01

Open the login page

Click the button below, or type mail.hostinger.com into your browser’s address bar.
02

Enter your email

Type the full email address we set up for you — for example you@yourbusiness.com.
03

Enter your password

Use the password from your welcome message. That’s it — you can read and send email right away.

Open webmail→

Mail server settings

Use these on any device. Tap a value to copy it.

Incoming server (IMAP): Port 993 · SSL/TLS
Outgoing server (SMTP): Port 465 · SSL/TLS
Username: e.g. you@yourbusiness.com
Password: From your welcome message

Don’t have your password? Ask us for it — we’ll never email it in plain text without your say-so.

Option B

Add it to the app you already use.

Pick your device and follow along. Tick each step as you go — this page remembers where you stopped, even if you close it.

iPhone & iPad (iOS Mail app)

Takes about 3 minutes. You’ll need your email address and password handy.

0 of 9 done

Open the Settings app on your iPhone or iPad.
Scroll down and tap Mail, then tap Accounts.
Tap Add Account, then choose Other at the bottom of the list.
Tap Add Mail Account and fill in your name, your full email address, your password, and a description such as “Business Email”.
Tap Next. Make sure IMAP is selected at the top of the screen.
Under Incoming Mail Server, enter host name imap.hostinger.com, your full email as the username, and your password.
Under Outgoing Mail Server, enter host name smtp.hostinger.com, your full email as the username, and your password.
Tap Next. Your phone verifies the settings — this can take a minute, and that is normal.
Tap Save, then open the Mail app. Your email is ready.

Android (Samsung or default Mail app)

Menus vary slightly between phone brands, but the settings are the same.

0 of 9 done

Open your built-in Email or Samsung Email app.
Tap Add Account — or the menu icon, then Settings, then Add Account.
Choose Other when asked what type of account this is.
Enter your full email address and password, then tap Manual Setup.
Choose IMAP account as the account type.
Incoming server: imap.hostinger.com, port 993, security SSL/TLS.
Outgoing server: smtp.hostinger.com, port 465, security SSL/TLS, and turn Require sign-in on.
Tap Next or Sign in. Your account verifies and connects.
Give the account a name such as “Business Email” — you’re done.

Mac (Apple Mail)

One screen in this process shows a scary-looking warning. It is expected — keep going.

0 of 8 done

Open the Mail app on your Mac.
In the menu bar click Mail, then Add Account. If this is your first account, that window opens by itself.
Select Other Mail Account… at the bottom, then click Continue.
Enter your name, your full email address and your password.
Click Sign In. macOS will say “Unable to verify account name or password” — that’s normal here, just continue.
Set Account Type to IMAP, incoming server imap.hostinger.com, outgoing server smtp.hostinger.com.
Click Sign In again. The account verifies and connects.
Choose which apps use this account — Mail alone is enough — then click Done. Your inbox appears in the sidebar.

Microsoft Outlook (Windows or Mac)

The manual setup checkbox is the important part — without it Outlook guesses the wrong settings.

0 of 8 done

Open Outlook, click File in the top left, then Add Account. On a Mac: Outlook, Settings, Accounts, then +.
Type your full email address and click Advanced options.
Tick Let me set up my account manually, then click Connect.
Choose IMAP as the account type.
Incoming mail: server imap.hostinger.com, port 993, encryption SSL/TLS.
Outgoing mail: server smtp.hostinger.com, port 465, encryption SSL/TLS.
Click Next, enter your email password, and click Connect.
When you see “Account successfully added”, click Done.

Gmail (read and send from your Gmail account)

Gmail collects mail from other accounts using POP, so these server names differ from the ones above. Mail is fetched on a schedule rather than instantly.

0 of 9 done

Open Gmail in your browser, click the gear icon in the top right, then See all settings.
Click the Accounts and Import tab.
Next to “Check mail from other accounts”, click Add a mail account.
Enter your full business email address and click Next, then choose Import emails from my other account (POP3) and click Next.
Incoming settings: username is your full email, POP server pop.hostinger.com, port 995, and tick Always use a secure connection (SSL).
Click Add Account. When Gmail asks “Yes, I want to send mail as…”, choose Yes and click Next.
Enter your name as you want it to appear on outgoing mail, then click Next Step.
Outgoing settings: SMTP server smtp.hostinger.com, port 465, your full email and password, and select SSL.
Click Add Account. Gmail sends a confirmation email — open it and click the link to finish.

If something goes sideways.

The four things that trip people up most often, and what to do about each.

“Username or password incorrect”

Your username is the full email address, including the part after the @ — not just the first half. If you copied the password, check for a space at the end.

It says the server can’t be verified

On Apple devices this warning is normal during setup. Continue past it — the connection is still secure because port 993 and 465 both use SSL.

Mail arrives but won’t send

The outgoing server is the piece that’s wrong. Check it is smtp.hostinger.com on port 465, and that sign-in or authentication is switched on.

Nothing is arriving at all

Check the account type is IMAP, not POP. POP pulls mail onto one device and can hide it from the others.

Stuck somewhere?

If your screen looks different, or you’d rather we just do it with you on the phone — that’s what we’re here for.

469-224-3222→ Message support

Your business email, set up in minutes.

Read it in your browser.

Open the login page

Enter your email

Enter your password

Stuck somewhere?